Furnace Broken & Temperature Dropping?
Don't wait - our emergency technicians are standing by 24/7
EMERGENCY: Gas Smell from Your Furnace
IF YOU SMELL GAS RIGHT NOW:
- 1.EVACUATE your home immediately - don't touch anything electrical
- 2.CALL FortisBC at 1-800-663-9911 or 911 from outside
- 3.THEN call us at 778-909-5731 for repairs after gas company approval
Natural gas is odorless, but utility companies add a sulfur smell (like rotten eggs) so you can detect leaks. Never ignore a gas smell - it can lead to explosion or carbon monoxide poisoning.
Emergency Safety Steps
Follow these steps immediately if you smell gas:
Get all people and pets out of the house immediately
No light switches, phones, or electronics - they can cause sparks
Open doors as you leave to ventilate, but don't waste time
Once safe outside, call FortisBC (1-800-663-9911) or 911, then us
NEVER Do These If You Smell Gas:
What Causes Gas Smells in Furnaces?
After the gas company secures the area, we repair these common causes:
Cracked Heat Exchanger - The Most Serious Concern
A cracked heat exchanger can leak gas and carbon monoxide into your home. This is a serious safety hazard that typically requires furnace replacement. Our technicians can assess the damage and provide honest recommendations for repair or replacement.
After the Gas Company Responds
Once FortisBC secures your home and identifies the source, we provide expert repair services:
Comprehensive Safety Inspection
We perform a complete inspection of your furnace and gas system to identify all issues
Expert Repair or Replacement
We repair the issue if possible, or recommend replacement if the furnace is unsafe to operate
Gas Leak Testing
We test all connections and verify no leaks remain before restoring service
Carbon Monoxide Testing
We test for carbon monoxide to ensure your home is safe before you return
Preventing Future Gas Problems
Protect your family with these safety measures:
Annual Furnace Maintenance
Professional inspections catch problems before they become dangerous
Carbon Monoxide Detectors
Install detectors on every floor and test them monthly
Heat Exchanger Inspections
Annual inspections can catch cracks before they cause leaks
Professional Repairs Only
Never attempt DIY repairs on gas systems - always use licensed professionals
24/7 Emergency Gas Leak Response
After the gas company secures your home, we're available 24/7 to repair your furnace and restore safe heating. We understand these emergencies and respond immediately.
Emergency Service: 778-909-5731